Privacy Policy

Last updated: March 2019

We promise to keep your privacy and the data you provide us with safe and secure.

This Policy explains the information we collect about people who visit our website and why we are collecting it, as well as information about how we use it, if we share it and how we keep it secure.

We may update or change this Policy from time to time – you can see the month that the Policy was last updated at the top of this page. Please check occasionally to ensure that you’re happy with the changes. By using our website you’re agreeing to be bound by this Policy.

If you need to contact us about any aspect of this Policy you can do so by emailing us at, by writing to us at Team JUMP, 141 – 157 Acre Lane, London, SW2 5UA, or calling us on 0207 326 5055.

Who we are

Team JUMP is run by Green Rewards Limited which is registered in England & Wales under company no. 7490327.  Its registered office address is 5 Market Yard Mews, 194-204 Bermondsey Street, London SE1 3TQ. Green Leaning Limited is also a parent company of Local Green Points LLP.

How do we collect information from you?

We obtain information about you when you use our website, such as when you contact us about products and services.

What type of information do we collect?

The personal information we might collect from you includes your name, and email address. It may also include information regarding what website pages are accessed and when.

How is your information used?

We may use your information to:

      • Send you information about our products and services;
      • Seek your views or comments on the services we provide;
      • Deal with entries into a competition;
      • Notify you of changes to our services;

You may opt-out of any email communications by using the ‘unsubscribe’ link within each email, contacting us at or by calling us on 0207 326 5055.

We will hold your personal information on our systems until such a point that you request its removal. Please see ‘How you can request, edit or erase the information we hold about you’ section below on how to do this.

Data sharing

If you have entered a competition, we may be required to pass your contact details onto voucher providers in order to supply a prize to you. What data we share will be made clear to you at the time of winning a prize.

We do not supply any data, personal or otherwise, to third parties.

How you can request, edit or erase the information we hold about you

You have the right to ask for a copy of the information we hold about you. You can do this by emailing us at, calling 0207 326 5055 or by writing to us at Team JUMP, 141 – 157 Acre Lane, London, SW2 5UA. We will aim to process your request as quickly as we can and at the latest within 14 days of receiving the request. We will provide the information to you by SFTP (Secure File Transfer Protocol). We may charge a small administration fee of £10 for any excessive or repetitive requests.

You are responsible for the accuracy of the data we hold about you. If you notice that anything is incorrect, or that anything is out of date you can ask for this information to be changed by contacting us at, calling 0207 326 5055 or by writing to us at Team JUMP, 141 – 157 Acre Lane, London, SW2 5UA.

You may, also, at any time request the erasure of any information we hold about you by emailing, calling 0207 326 5055 or by writing to us at Team JUMP, 141 – 157 Acre Lane, London, SW2 5UA. We aim to respond to requests for erasure within 5 working days.

Use of cookies

Cookies are widely used tiny pieces of software (files) that are installed on a computer or mobile device when an individual visits a website.

We use cookies to help us to identify whether you have visited our site before and to personalise our service to you. Two types of cookies are used on this website:

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the website. We use session cookies to allow you to carry information across pages of our website and avoid having to re-enter information, and to compile statistics that allow us to understand how users use our website and to help us improve the structure of our website.

Persistent cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use persistent cookies to display your name and Points balance each time you access our website (using the “Remember me” cookie), and to pre-complete your Green Rewards Account number when you logon to our website (using the “Remember me” cookie).

We may use other persistent cookies from time to time to help us recognise you as a unique visitor when you return to our website and to monitor your use of our website. This will allow us to tailor the content of certain areas of our site and offer you promotions that match your preferred interests.

The use of any information we collect through the use of session cookies and persistent cookies will be subject to the same controls as other information covered by this Privacy Policy.

There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from

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Bethany Fruen

Head of Communications

Bethany Fruen

Since joining Jump fresh out of university back in 2013 I’ve seen many changes in the way we communicate – both as a company and more widely within the sustainability industry. The current shift of sustainability to the mainstream is accelerating at a pace and it’s exciting to be part of this step change.  The insight I get from individual participants in our client programmes is invaluable as it helps me figure out the best way to get our messages across.

My team and I use digital communications to recognise individual and team success, providing information in a fun, meaningful way that encourages people to take action. It’s about creating a feedback loop where people see that their actions are having an impact and this is very powerful in creating positive change within an organisation.


Graham Simmonds

Chief Executive

Graham Simmonds

As CEO of Jump I lead a talented team of professionals committed to sustainability and wellness.  For much of my 35 year career I’ve been immersed in environmental issues, particularly how to engage people in practical action.  Previously I built Trees for Cities from start-up to a global, award-winning charity as its founding chief executive, and I loved developing new initiatives such as The Edible Playground and the Million Trees Campaign.  

In 2011 I set up Jump as I felt organisations large and small want to motivate action amongst their people around wellbeing and the planet, and a professional team dedicated to this purpose would help them accelerate their journey.  I’m also proud to chair the Reward Gateway Foundation which supports organisations and projects that address inequality and disadvantage, with the ultimate mission of making the world a better, fairer, safer and more equal place to work.